Sources of occupational stress among intervention officers at the Civil Protection Directorate in Annaba

Abstract

This study aimed to identify the main sources of occupational stress among intervention officers at the Civil Protection Directorate in Annaba by focusing on the following factors: the nature of the work, workload and poor human relations. To achieve the study’s objectives, a descriptive method was adopted and a questionnaire was used to collect data. This was administered to a sample of 50 intervention officers, who were selected using simple random sampling. The collected data were processed using the Statistical Package for the Social Sciences (SPSS). The study found that the main sources of occupational stress for intervention officers at the Civil Protection Directorate in Annaba are workload, poor human relations and the nature of the work.